Tim Hortons has apologized after the owner of a Vancouver outlet soaked a sleeping homeless man with a bucket of water outside the doughnut shop.
According to 1310 News, Tim Hortons said they regret what happened and the owner acted in a “moment of frustration.”
The homeless man was sleeping with his dog outside the shop at Robson and Richards Streets when the owner came out with a bucket of water and soaked the man, his pet and belongings, 1310 News reported.
Global News reported that customer Arianne Summach called for the boycott on Friday, after she posted a message on Facebook that quickly went viral. She claimed to have witnessed the manager of Tim Hortons on Robson and Richards dumping a “very large bucket of water” over a homeless man and his belongings, which included his cardboard bed. She says he was sleeping at the time it happened and that the manager did this because the man was sitting in front of the shop.
After news of the incident went viral, Michelle Robichaud, manager of social media at Tim Hortons released the following statement:
“The regretful actions in a moment of frustration at one of our Vancouver locations is not at all reflective of our brand and restaurant owner values. On behalf of Tim Hortons we sincerely apologize.”
Judy Regamey, Executive Director of Vancouver Salvation Army Harbour Light, weighed in on the situation.
“Obviously it’s not okay,” Regamey said. “I understand that when people put their bed in front of a business, it must be difficult for business owners. But if they were to talk to them, and explain you can’t really put up your home here, I think people will understand that.”