Pasquale Caruso said that his recent decision to not allow children under age 5 into his upscale Italian restaurant in Mooresville had nothing to do with not liking children, and everything to do with the atmosphere he’s trying to create for the establishment. The owner said he didn’t like making the decision, but in the end, he had to make a choice that was best for his business.
“I have two children myself, so as a father, that’s not why I put the ban in place,” said the owner of Caruso’s.
Caruso said his reasoning for the policy stemmed from complaints from customers.
“I try to please everyone, and create a nice atmosphere, keeping the restaurant elegant,” he said. “I want it to be a place where couples and friends can have a nice evening out.”
He said that he was “starting to lose money and customers, because I had very young children coming in, throwing food, running around and screaming.”
“I had several customers complain, get up and leave because children were bothering them, and the parents were doing nothing,” he said. “It started to feel like it wasn’t Caruso’s anymore, that it was a local pizzeria instead.”
“People don’t want to come in and spend money on a nice meal and an evening out, when there’s constantly food on the floor, loud electronic devices keeping kids entertained, and small children screaming,” he said. “It was just the right decision for my business.”
“I work hard to keep the quality of the food consistent and the restaurant clean and inviting, and I’m doing the best I can to make my restaurant the best it can be for my customers.”
The restaurant’s web site does state that there is no children’s menu available, to warn customers about its policy.
On a Facebook page dedicated to checking in at Caruso’s and leaving reviews, both negative and positive comments were left concerning the new policy he recently laid out.
Some customers stated that they “applaud the decision” and thanked the establishment for “honoring and respecting the comfort and experience of your guests,” while others said they wouldn’t patronize Caruso’s again, asking if “parents with newborn children and adolescents are not supposed to go out and enjoy themselves.”
Apparently, since the new rule was laid out, the restaurant’s sales went rapidly fast and there are more reservations after the ‘No Kid’ ban.