You might know Ashley Rosenbaum from the 2011 season of The Bachelorette. On the show, she married JP Rosenbaum and the couple now has two kids. Ashley has many fans including over 300,000 Instagram followers. As with any online presence, Ashley gets her fair share of unsolicited advice and even mom-shaming online.
But occasionally, those comments are actually helpful! In this case, a commenter alerted Ashley to her daughter Essex‘s health condition, torticollis.
Ashley and JP welcomed Essex, their second child, in 2016. At the time, Ashley posted a lot of photos of her adorable daughter.
“Somebody wrote me a message saying, ‘Hey, get her checked out’ because she was always twisted, she had torticollis,” Ashley told People.
She didn’t think much of the comment at first. But she did end up getting Essex examined, and it turned out that the commenter was completely right.
Ashley and JP Rosenbaum have been married since 2012 after they met on The Bachelorette. They’re now parents to two children, son Fordham, 4, and daughter Essex, 2.
Both Ashley and JP have a bunch of followers on Instagram and they enjoy sharing photos of the family with their 500,000 fans.
Considering that the couple met on television, they’re no strangers to public scrutiny. Getting commentary from strangers is in the job description. Unfortunately, many of the comments Ashley receives are negative, mom-shaming, and trash. They usually offer nothing except criticism. The internet can be a savage place!
But, not all comments are bad! One comment, in fact, helped diagnose her daughter’s disorder. It all started after Essex was born two years before.
Ashley explained, “Someone said, ‘Get it checked out because my son had the same thing.’”
She didn’t take the comment seriously at first, because hello, it’s an Instagram comment.
But then she thought twice. “I read [the comment] and was like, ‘Oh whatever,’ but then I was like, ‘Oh my God, this person is right,’” she said.
Ashley continued: “I got her checked out and she had it. We got the baby helmet and everything!”
Torticollis is a “twisting of the neck that causes the head to rotate and tilt at an odd angle,” per Cedars-Sinai Medical Center. Symptoms include a head that tilts to one side and difficulty turning the head.
The cause of torticollis is unknown, but most people with the condition are born with it, like Essex. It may be caused by a baby’s position in the uterus.
Luckily, the treatment for torticollis can be relatively simple as long as it’s caught early — and thanks to this observant commenter, Essex got treated quickly.
With Essex and Fordham at home, Ashley and JP’s family is complete. They’re not looking to have any more kids, Ashley revealed.
